Certified in multiple applications with additional experience in Rover, Unified Communications, Decision Support, Data Migration, Clinical Content Build, and Hello World. I’m also very experienced working with numerous third party interfaces and Epic integrations including GE, Phillips, Intellispace Perinatal, Centricity Perinatal, Glytec Glucommander, Vocera, Alaris, Interqual, and Careport.

Experience

SENIOR CONSULTANT

Nordic | Remote | 2024-Present

ClinDoc and Case Management analyst at the University of California – San Francisco 

PRINCIPAL CONSULTANT

Evergreen Healthcare Partners | Remote | 2024

ClinDoc, Stork, and Case Management analyst at Meritus Health providing day to day support and backfill services during a period of team recruitment. 

• Ran over 20 upgrade application scripts and 10 integrated test scripts for ClinDoc, Stork, and Case Management
• Developed and built the quantitative blood loss calculator for OB nurses to automatically calculate quantitative and cumulative blood loss, helping nurses document this discrete data more efficiently and accurately to aid in postpartum hemorrhage risk
• Optimized the telemetry workflow by implementing a process to facilitate communication and document a handoff between nursing and telemetry techs
• Streamlined documentation on several LDAs

CONSULTANT

The HCI Group | Remote | 2023-2024

ClinDoc, Stork, and Case Management analyst for the Epic implementation of the Orangeburg Hospital acquisition and go-live support and optimization for the Tidelands Health Community Connect implementation

• In charge of clinical content review, workflow walkthroughs, all application build, integrated testing, charge testing, parallel revenue cycle testing, claims scenario testing, mapped record testing, interface testing, go-live support and resolution, and post go-live optimization

• Responsible for working with numerous existing third party vendors for a seamless transition from previous electronic health record into Epic and multiple new vendors to integrate into Epic including Careport, Interqual, Intellispace Perinatal, and Hicuity

• Lead and facilitated numerous project meetings, communicated with key stakeholders, C-Suite executives, and clinical staff

ASSOCIATE CONSULTANT

Tegria | Remote | 2022-2023

Collaborating on project activities and deliverables with fellow Tegria team members. Help clients increase profitability through greater efficiency and collaborate with clients to increase patient engagement and reduce clinician burnout. Aid clients to improve the quality of care and help to develop their EHR into a competitive advantage.

• Own meeting scheduling and coordination, preparation, documentation and follow up

• Document current-state processes through discovery and analysis

• Participate in future-state workflow, policy, and process design and planning

• Build, test, train, convert and/or deploy new infrastructure, workflows, policies, and processes

• Identify measurable outcomes resulting from initiatives through KPI analysis and impact tracking

• Effectively utilize communication, decision-making, and escalation pathways

• Participate in project wrap-up through outcomes documentation, lessons-learned, and leave-behind materials allowing customers to sustain ongoing operations

• Currently implementing a 48 week facility structure redesign project between an academic and non-academic hospital to create virtual departments, profiles, roles, and SER modifications for 50+ academic divisions.

• Lead and facilitated numerous project meetings, communicated with key stakeholders, C-Suite executives, and clinical staff

EPIC APPLICATION ANALYST III

Bellin Health | Green Bay, WI | 2018-2022

Lead efforts to gather and analyze data, provide guidance to staff, and make recommendations assisting with workflow and business needs. Work at the highest technical level to support the Epic system in a manner consistent with a mission critical hospital and health care environment. Participate in project planning and responsible for end user support for both break fixes and enhancement requests. Use analytical experience to consult end users with the overall objective of improving the use of the application systems functionality. 

• Project Lead for the new NICU department

• Project Lead for the implementation of the Epic Rover & Vocera applications on handheld devices

• Project Lead for the implementation of a new Interventional Radiology Department

• Project Lead for the implementation of Glytec insulin decision support integration

• Assisted implementing the hospital at home acute care model

• Helped efforts to translate Epic into Spanish for Spanish Mychart project, receiving Bellin’s annual VIP (Value in Practice) award in the Diversity category.

• Lead team meetings and facilitate discussions surrounding issue resolution and tracking

• Evaluated and configured risk scores, predictive analytics

• Troubleshooted third party applications such as CPN, Vocera, GE, Hilrom, and Nurse Alert

• Lead optimization efforts for BPA, Workspace, and Profile cleanup

• Troubleshooted Epic printing (server side and client side)

• Created and implemented new workflow to screen for Maternal VTE in both the outpatient and inpatient settings

• Created and implemented new workflow to calculate quantitative blood loss in the L&D Department

• Enhanced an existing workflow to monitor MEWS scores and decreased BPA fires by over 70%

• Created a scoring system to screen patients at risk for deep sternal wound infections in the OR setting

• Participated in a variety of optimization tasks to help improve the quality and efficiency of workflows in the system for current users

• Created end to end process for identifying, monitoring, and follow up for fall risk population across the continuum of care

• Helped convert many archaic paper processes to electronic reporting utilizing Reporting Workbench

• Assisted in biyearly Epic Upgrades including build, testing, end user testing and validation, support, and troubleshooting

• Monitored weekly care concerns for preventative measures to be taken to correct Epic patient safety concerns

• Responsible for daily maintenance of SERs for onboarding and offboarding clinicians

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TECHNICAL SOLUTIONS ENGINEER

Epic | Verona, WI | 2012-2013

Provided technical support and helped maintain software systems at multiple prestigious customer hospitals. Delivered exceptional customer service as the primary point of contact to customer IT departments. Found and implemented creative solutions to technical problems and developed and wrote code to support customers and improve patient outcomes. 

• Completion of Server Tech Camp, Chronicles Database Programming and Visual Basic certifications to learn the the foundation of Epic programming

• Successful implementation of Duke University hospitals enterprise Go-Live

• Customer support for UC Health

• Prioritize solving technical problems and optimize usage of Epic software

Education

UNIVERSITY OF WISCONSIN MADISON

Bachelor of Science – Mathematics  /  2008 to 2012